pmtbox

To connect a website to a pmtbox merchant processing account, merchants can use the pmtbox gateway.

New eCommerce merchants should receive their login details after the merchant application and underwriting processes are complete.  

Existing merchants can login at <a href="https://pmtboxgw.com/" rel="nofollow noopener noreferrer" target="_blank">https://pmtboxgw.com/</a>.

Please email support for password reset or other access issues.

Frequently Asked Questions for the pmtbox gateway:

Question: How do I change the bank account on file being charged for gateway fees?

Answer: email our support team with the updated banking information and we can change it.

Question: How can I test the gateway processing or run a manual transaction?

Answer: Login to the portal and select 'Virtual Terminal' to run a test or live transaction.

Question: How do I review my transaction activity?

Answer: login to the portal and select 'transactions' under 'reporting'.

Question: Where can I find my API keys or Security Keys for my development team or IT team?

Answer: Login to the portal and select 'Options' then 'Settings'.  Click the 'Security Keys' option to retrieve API keys for website integrations.

The user ID and Key values used for connecting a website may differ when using our provided form collection tools for the card data vs. using a full API-driven integration with an api_key and Security Key value.

Question: How can I add buttons or payment links for my website?

Answer:  If using our gateway payments solution, login to the pmtbox gateway portal, login and select 'Collect Checkout' to learn more about how to create payment links and buttons.

Question: What is the URL for the pmtbox gateway portal?

Answer: <a href="https://pmtboxgw.com/" rel="nofollow noopener noreferrer" target="_blank">https://pmtboxgw.com/</a>

Question: Can I send Invoices via the payment gateway?

Answer: Yes! login to the portal and select 'Invoices' to learn more.

Question: Can I put customer payment data on file and charge them later?

Answer: Yes!  Login to the portal and select 'Customer Vault' to learn more.

Question: How do I login to the payment gateway? 

Answer: Use the user name and password you were given when your gateway login was set up.  You may need to ensure that you're logging in from an approved IP address.  

Question: How do I update my list of approved IP addresses for logging in?

Answer: First, login from an approved location, then choose Options &gt; Settings &gt; IP Restrictions to update the list of approved locations for sign in.

These settings can control web or API access or both.

Question: Where can I find API documentation for the payment gateway for integrating my website?

Answer: Login to the pmtbox gateway portal and select 'help' then 'Integration Portal'

It has details related to Three Step Redirect API, the Payment API, Collect.js, Collect Checkout, webhooks, Query API for transaction lookups and many other resources.

The URL is <a href="https://pmtboxgw.com/merchants/resources/integration/integration_portal.php" rel="nofollow noopener noreferrer" target="_blank">https://pmtboxgw.com/merchants/resources/integration/integration_portal.php</a>

<a href="mailto:support@pmtbox.com" rel="nofollow noopener noreferrer" target="_blank">support@pmtbox.com</a>

Details regarding our payment gateway for access and configuration help

pmtbox gateway access and configuration

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